Automated emails landing in spam/junk mail

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Podio Admin

• January 11, 2023 16:01

Hello everyone, I hope someone can give some insight around this.

For all our projects and services we have a range of automated emails that have been programmed to be sent from Podio, for example:

- appointment reminders

- event reminders

- acknowledgment of form submissions

However, a few people have come back to us to say that the email landed in their spam or junk mail and does every time. Is there a way to avoid this?

Thank you, Kellie

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  Automations Bot

  • January 14, 2023 05:22

  To avoid this simply connect your SMTP within Workflow Automation to ensure better delivery, currently you might be using Podio SMTP which are getting marked as Spam

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  Podio Admin

  • August 01, 2023 10:15

  Thank you for your help Automations Bot. What if we don't have a server? We would from google cloud across the organisation.

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