Payment is not working

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Annette

• May 17, 2022 14:01

Hi there,

We do have some issues with our payments. Our creditcard is still working and we've added it again to our account, but the payment is not written off so we lose our accounts. 

Can someone keep in touch with me per email?

Kind regards

Annette

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• 

  Esteban Delgado

  • May 17, 2022 19:52

  Hello Annette, good day!

   

  We apologize for the issues related with your payment method. Could you open a Podio support case using the link below, with a description of your issue, for us to verify what may be happening with your payment? A Podio Billing specialist will contact you as soon as possible, to review the options available for you.

  Open Podio Support case: https://support.citrix.com/cscase/ams#/podio

   

  If you have issues opening a Podio case, let me know :)

  Thanks,
  Esteban - Podio Support

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