Drip Sequence App is sending same Drip Step every hour - how to prevent?

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Greg Larson

• April 08, 2022 13:05

Hello all,

 

Somehow my Podio drip sequences app just started repeating the scheduled "drip step" send every hour.  So I turn on an SMS drip campaign, and it sends the person the same text over and over again every hour.

My app never did this before, it always just sent it once and then stopped for the day.

I'm assuming this relates to the "By Date and Time" workflow automations.  Does anyone have a clue about what I need to adjust?

 

 

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  Bill Carovano

  • April 11, 2022 12:51
  • Edited

  Based on your screen shots, flow 1-0-1 is set to run every day, every hour.  That particular flow should be set to run every day, at a specific time (e.g. 12:15).

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  Greg Larson

  • April 11, 2022 22:01

  Thank you Bill Carovano, it's now working okay.   For some reason I thought in the past it would only send once per day if set to "Every day at Every hour", but perhaps I was mistaken.  I have it set to "Every day at 11:15" and it's working as scheduled.

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