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12 comments

  • Andreas Garnæs

    The "email-to-item" address of an app is unfortunately not available through the API.

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  • Иванов Станислав

    How can we get this email? Suggest alternative please.

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  • Andreas Garnæs

    Could you explain your use-case please, then I'll try help you with an alternative solution.

    Thanks :)

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  • Иванов Станислав

    The client has a list of items. The client must be able to send messages to a mailbox attached to the element.

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  • Andreas Garnæs

    Do I get it correctly that the client would like to comment on the items via email?

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  • Иванов Станислав

    Yes

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  • Andreas Garnæs

    For a specific item you can get the "email-to-comment" email address by adding fields=email_item_comment_app or fields=email_item_comment_user to the query params when getting the item, e.g. curl https://api.podio.com/item/123?fields=email_item_comment_app. This will add additional property email_item_comment_user or email_item_comment_app to the JSON output. If you use the address returned by email_item_comment_user, the comment will be on behalf of the user making the API request, while if you use the address returned by email_item_comment_app the comment will be on behalf of the app.

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  • Иванов Станислав

    Specify how to get email failed.

    {"error_parameters":{},"error_detail":null,"error_propagate":false,"request":{"url":"http:\/\/api.podio.com\/item\/328041270","query_string":"fields=email_item_comment_user","method":"GET"},"error_description":"An unexpected error occured during execution","error":"unexpected"}

    GET https://api.podio.com/item/328041270?fields=email_item_comment_user HTTP/1.1
    User-Agent: Podio Dotnet Client
    Accept: application/json
    Content-Type: application/x-www-form-urlencoded
    Authorization: OAuth2 8f3528262ed94884a01612653360188c
    Host: api.podio.com

    Please give an example code in C #.

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  • Иванов Станислав

    When will I get an answer to my question?

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  • Andreas Garnæs

    I'm currently looking the issue with the team, I'll get back to you when I know more. If you need a solution right now, you can try authorising as a user instead of an app, or look into zapier.

    Thanks for your patience.

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  • Иванов Станислав

    Have any results?

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  • Andreas Garnæs

    There's a fix for this issue being deployed soon, most likely tomorrow.

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