Rate Limit

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Nikhil Padmanabhan

• November 25, 2014 09:23

Hi Support,

As per our knowledge the rate limit is per user, but we are getting rate limit error when a user try tro call http://api.podio.com/oauth/token for the first time.

Can you clarrify if the rate limit if per user or per API key. If its per user, do you know why we gets rate limit error when a user try to call http://api.podio.com/oauth/token for the first time.

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  Andreas Haugstrup Pedersen

  • November 25, 2014 23:22

  What grant type are you using? Authentication calls have a separate rate limit to block excessive authentication attempts. If you are getting rate limited on login operations it's most likely because you are authenticating too often. Re-use your access/refresh tokens to avoid authenticating all the time.

  /Andreas

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  Nikhil Padmanabhan

  • November 26, 2014 14:17

  Thank you for pointing us in the right direction. We found the problem and fixed it.

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