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Extension to Podio for email communications with non-Podio users...

I am planning on building this project:

 

**Podio is a great tool, but it lacks one very important feature - the ability to communicate with external clients about a particular Podio app item without inviting them into the Podio workspace thus giving them access to all items in the Podio workspace.  Podio is supposedly working on the ability to share a Podio item with a single user, which will be great, but we still may not want the user to see all of the data/discussions going on internally on that Podio item.

This tool will allow us to basically to have an email only conversation with an external client/contact and have that entire discussion recorded in the Podio item.  The user would have no access to view anything in the Podio item.  This will be easy to use for the Podio user and the external user.**

 

If you are interested in helping build this or would like to give input into the design and possibly use it for your business, let me know and I will add you to a workspace I created for this discussion... thanks!

You can email me: patrick@infranet.com

Patrick Steil Answered

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They are working on this feature. You can already send messages inside Podio, it appears this is coming. I would contact the podio support team. what e-mail platform do you need it to support? google apps?

Sam Katz 0 votes
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because you could build the app on top of the google apps engine to use podio. it might be easier going in reverse.

Sam Katz 0 votes
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I think they have it on a list somewhere to work on, but have not been able to get anyone to tell me they are actively working on it... their answer to my problem was to use ZenDesk... and that was six months ago probably... I can't wait on them any longer... :)

I don't really want all my email coming into Podio, just want to be able to do emails for a particular Podio item directly from Podio... 

Patrick Steil 0 votes
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Hello Heather... :)  Yes we are building this tool and have an internal Alpha version that we are beginning to test this week... hopefully will be ready for beta testing in a few weeks... :)  I'll keep you updated!  :)

Patrick Steil 0 votes
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Is this Beta the sharing with an outside contact option? Because I really want to get in on that. That's the key feature I'm missing in order to get approval from my VP.

Eric Hubbel 0 votes
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I would be keen to check out that plugin feature too.

For interests sake, there is another tool I trialed a few months ago that does the Google Apps email integration seamlessly:  http://www.affinitylive.com/. Maybe take some of the features from this and plug it into Podio....

Paul Shepherd 0 votes
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Please add me to the list of people who you notify when this feature is available! I love working with Podio, and it is the one thing that I have looked for in this tool and have not found it! I will participate in any Beta testing, etc. whatever is needed (from my limited abilities of course) to get this on the road.

Lateia Hyman 0 votes
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Patrick, 

Would your app allow us to send these to clients not in our contact list for Podio?

Eric

Eric Hubbel 0 votes
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Would this behave as an alternative to mailchimp, so that I can email signups from my webform without having to do messy exports? Need it quite desperately, I'm tying myself in knots here!

Octavia Hirst 0 votes
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@Eric, sorry I missed your question... PodioTools only supports sending to folks that are added as Workspace Contacts... 

 

@Octavia - no our tool is not meant for mass emails... only the one-off communications one user at a time... 

Patrick Steil 0 votes
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Ho Patrick, while I appreciate your effort, the pricing for very small teams (1-5) is too high.compared to the overall price tag of Podio. It looks better for bigger teams though.

Axel Janssen 0 votes
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Sorry to hear that Axel... we appreciate the feedback... I would encourage you to try it out... if you are using Podio to manage any type of customer service, sales leads, tech support (or especially all three), you will find PodioTools an invaluable piece to make Podio really be EVERYTHING it can be... :)

And it will help you grow your company because you will be able to standardize your email responses and then grow your staff to take over those jobs!  :)

We are a pretty small company (6-10) and we have PodioTools configured with 24 different apps!  :)

Patrick

Patrick Steil 0 votes
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Hi Patrick

  • you 're most certainly right: This price tag is perfect and fair for the several use cases you mentioned, even for very small teams.

However, if you're just starting something up and have a distributed team working on Business Models and reaching out to external parties for research and getting feedback - then it seems to be costly and makes one question if email is not okish for the meantime . 

I will keep an eye on this, it looks promising. Wishing you success with this.

Axel Janssen 0 votes
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Axel - an insight: Wordpress is free, and it's one of the most robust tools around. 1 plugin - a certain contact form plugin - is $199 for a year. Obviously Wordpress is the "better deal", and would make the contact form plugin look "outrageously expensive by comparison".

But the comparison's not the point.

The point is that when I want something that's out in the niche-fringe, I can expect to pay.

Daniel Schulz-Jackson 0 votes
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There's another tool for integrating Email with Podio - http://www.podiomail.com

It's a little more complex to set up than Podio Tools, but once set up, allows you to keep an email thread going from within email, without needing to even touch Podio. We're getting rave reviews from this tool, and pricing is very affordable.

Andreas Huttenrauch 0 votes
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Patrick - I would suggest that a Basic (Free) plan would make your product more successful! :)  It works well for Podio! ;)

Norah Shannon 0 votes
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My company is already stretching to use Podio for our team of 7 employees. We aren't able to tack on an additional $50 per month on top of that. Looks like some great tools, though. Nice work.

Tyler Agan 0 votes