Post

1 follower Follow
0
Avatar

Email address change

We are using PODIO as an intranet to manage projects with our board of directors.  Unfortunately, one of our board members has a @parents4publicschools.org email address which automatically makes her a part of the "employee network".  Is it possible to change that email address to her personal email address (non @parents4publicschools.org email address) without deleting her profile and resending an invite?  If so, how do we or she do this? 

Julius E. Rainey, Jr. Answered

Please sign in to leave a comment.

3 comments

0
Avatar

Hey Julius,

She can simply add the new email via this guide: https://help.podio.com/entries/21659267-adding-another-email-address-to-your-account

When this is done and she has verified the new email she should should choose this as her primary email. Then she can remove the other email from her account.

If she has doubts she can contact us via a private support ticket.

Sara - Podio

Sara Høeg Højlund-Rasmussen 0 votes
Comment actions Permalink
0
Avatar

Sara,

 

I have sent the instructions to above to the board member and she has followed them.  Unfortunately, she still shows up in our employee network. Is there anyway for you to verify that she has updated that information to her personal email rather than the @parents4publicschools.org email address?

Julius E. Rainey, Jr. 0 votes
Comment actions Permalink
0
Avatar

I would appreciate if you sent the private support ticket with an explanation and her account details, her email adress basically. It is easier to assist you then :) We'll rather not have personal information here in the open Forum.

//Sara

Sara Høeg Højlund-Rasmussen 0 votes
Comment actions Permalink