Force reindexing

Comments

5 comments

  • Official comment
    Kelley Markoff

    Hi Rolf,

    I'll be happy to take over your case! We're currently working with our Engineering team to find a better solution for this. I'll be in touch with you soon :) 

    /Kelley - Podio Team

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  • Thibaut Marin-Cudraz

    Hi Kelley/Rolf,

    Same here for one of our client (ticket 81186144), unable to search old items (before may), modifying do the tricks but we cannot edit manually +8k items.

    I've tried to export/reimport with modification but that does not work. Any help is welcome!

    Thanks a lot. Thibaut

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  • Kelley Markoff

    Thibaut Marin-Cudraz - I'll be taking over the case for your client :) 

    /Kelley - Podio Team

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  • Rolf Lehrmann

    Hi Kelley.

    Is there a horizon for an immediate or a permanent  solution? We do have problems finding earlier cases of incidents on a physical address, that we need for an official complaint. We are the only NGO that can make an official complaint. The physical address is part of the 'Title' of the items, and we can't go through our 2161 items (sager - cases).

    Rolf Lehrmann, DN Sorø, Denmark

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  • Thibaut Marin-Cudraz

    Hi Rolf, 
    If this can help, we tried to clone an App and it seems to work (search works on cloned app and items). However, we keep this clone as a "read-only" temporary solution to continue working.
    All the best,

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