Creating Double-Space when generating PDF using globiflow

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Urszula Kedzierski

• April 22, 2022 21:04

I've been trying to auto-generate a pdf letter in Podio using globiflow but it keeps adding a mystery space between the address lines.

When I format the pdf in the editor, I format as follows:

But when I preview the pdf it shows as:

As you can see there is no space when i make the form, but on the final product this space between the address lines is added. The source code does not show muliple line breaks.

Has anyone else had this issue or have any ideas on how to fix it?? 

Please let me know, thank you!!

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  Bill Carovano

  • April 25, 2022 13:26

  If you look at the source code, you'll probably see <p> or <br> HTML tags that are causing this.

  You can edit the source code (HTML) to fix this

   

   

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  Rainer Grabowski

  • April 26, 2022 13:27

  You can also remove any HTML code (<p>,<br>) that may come from the Podio fields(depends on the field type where the Mailing Address Lines are in): 
  strip_tags([(Offer) Mailing Address Line1])
  strip_tags([(Offer) Mailing Address Line2])

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  Urszula Kedzierski

  • April 27, 2022 18:08

  Rainer Grabowski Are you able to see what the issue is from the source code below:

  

  When looking at the source code it seems like everything is correct, with the correct amount of <br> tags but still when i go to preview the final letter it is still giving me an extra line break between Mailing Address 1 and Mailing Address 2 as if it is double spacing that one section. 

  For the strip_tags you suggested, is that supposed to go in the source code or in the actual podio field?

  I would highly appreciate if you could help me with this and thank you for taking the time to respond!

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  Bavo De Cooman

  • April 28, 2022 07:40
  • Edited

  Hi Ursula, 

  Podio fields sometimes contain hidden html tags which you won't see from the source code in your pdf brick. So indeed as Rainer suggested, it's best to use the strip tags function. Here's how you can do this: 

  First create a variable brick where you define the complete address section. Insert the blue tokens within a strip_tags function and add  . <br /> to start a new line:

      strip_tags([(Offer) Seller 1 Label Name]) . <br /> .
      strip_tags([(Offer) Mailing Address Line1]) . <br /> . strip_tags([(Offer) Mailing Address Line2])

  Then in the PDF, insert a token to the variable "address".

  

   

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  Rainer Grabowski

  • April 28, 2022 09:38

  The source code looks ok, the issue is caused by the fields (one or both of the Mailing Address fields may have a paragraph tag that isn't visible in the source code).

  What kind of field are Seller 1 Label Name, Mailing Address Line 1, Mailing Address Line2? Single line text fields, multi line text fields, calculation fields?

  The workaround you need is: 
  Before the PDF action add 3 custom variables: 
  name = strip_tags([(Offer) Seller 1 Label Name])
  mail1 = strip_tags([(Offer) Mailing Address Line1])
  mail2 = strip_tags([(Offer) Mailing Address Line2])
  
  Then use these 3 custom variable tokens in the PDF (instead of the field tokens)

   

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  Urszula Kedzierski

  • April 29, 2022 19:41

  Rainer Grabowski Bavo De Cooman Thank you both so much! I was finally able to get it to work using the 3 separate variables. Appreciate you both taking the time to respond!

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