Can’t remove user from workspace

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Igor Gnot

• March 27, 2022 14:40

Can’t remove user. I got error message “You need to remove users to be under the limit of 5 free employees.” It does not make any sense Do you know how to remove user if that message occurred?

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  Dana P

  • March 29, 2022 13:21

  Hi Igor Gnot

  Thank you for contacting us here with this support question. There are a couple of reasons as to why you would get this message. One is that you are on a non-paid plan type.

  The other, which I believe is your situation, is that you are on an older plan which allowed for you to upgrade a workspace, rather than the entire organization. Unfortunately, this arrangement is no longer supported.

  When you click in your billing section, you will see an option to "Upgrade all workspaces". Once you do this, you will then be able to remove members through the User Management tool. Note that this will also charge you for members already in those non-upgraded spaces.

  

  A guide to removing members can be found here - Removing members – Podio Help Centre

  All the best,

  Dana - Podio

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  garxu21

  • April 04, 2022 10:38

  As stated in our Terms of Service, your Admin is the owner of all data in the Workspace. If you're the only member of your Workspace, you're automatically an ...Talktoapplebees

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