How can I delete a file from a chat?

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Tim Marx

• February 16, 2022 16:39

Hello, 

I understand that you can not delete or edit individual messages in a chat. Unfortunately I sent  a wrong file with sensitive (personal) data to a person in a chat (clicked on the wrong file while wanting to select another one). 
Is there any way to delete this file? It is a simple PDF with a url of type https://files.podio.com/*********.  am not comfortable with this file on podios servers...

I would really appreciate your help. 

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• Official comment

  

  Sumedha Panwar

  • September 22, 2022 15:48

  Hi Tim,

  Greetings from Podio! We just released a new feature which allows you to Delete Podio Chat Messages and any files sent with them.

  Thankyou for your Product input. Hope this helps!

  Thanks,

  Sumedha - Podio Product Manager

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• 

  Esteban Delgado

  • February 16, 2022 20:14

  Hello Tim, good day!

   

  We apologize for the inconveniences. Could you open a Podio case using the link below, to see the options available for you in this situation? After you create the case, a Podio specialist will contact you as soon as possible, to work on this situation with you.

  - https://support.citrix.com/cscase/ams/podio/

   

  Thanks,

  Esteban - Podio Support

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