Archive Users Feature
Currently, Podio requires that you remove an Employee from the Organization in order to not be charged for that Employee. In some cases, it would be good to be able to retain a user at a reduced price so that they can resume their access at a later date.
Google offers an Archived User license for a reduced price for the archived user, whose data and user account would be retained without the user being able to access the data for the duration of the archive period. Others would still have access to the data during the archive period. This might be one way that Citrix/Podio could meet these types of needs of your customers.
We recently have had a need for something like this, but unfortunately, we will need to remove the user. If the user returns, we will need to create a new user account for the same person and start from scratch assigning their accesses.
They also provide a "Suspend user" feature (user cannot access, but not at a reduced price), which also would be helpful.
If there currently is a way that will work to accomplish the same thing, I'd love to hear it. (E.g., can the user change their profile email address to be non-Employee, and then change it back when they return - thus keeping their user ID?)
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Mark, note that removing the user from the organization doesn't remove the user account from Podio as a whole. User accounts in Podio are designed to be usable across multiple organizations.
To directly answer your question, yes a user can change their profile email address / verified emails to be a non-employee email address and then return it back to an employee email address when they return to the organization. You can have multiple verified email addresses associated with a user account.
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Hi All,
I just wanted to follow Bill's comment as well as you may want to bookmark our guides for reference.
This one speaks to deleting an account (different like Bill said than removing from your organization). Which you can find here - Deleting your profile information – Podio Help Centre
Also, you may find our guide to adding alternate email addresses here - Managing account email addresses – Podio Help Centre
All the best,
Dana - Podio
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