We need to stop duplicates from being added to Podio CRM when existing user makes more than one loan request.


1 comment

  • Ben Kern

    You will need to set up some workflows in Podio Workflow Automation.  (Previously Globiflow)

    Basically, in whatever method your currently using to bring data into Podio, you'll need to insert a duplicate check step just before any Podio items are created.   This step will search your existing app for a match to one or more of the fields of the record its about to create.  If a match is found, then your workflow will not create a new record, but maybe update the existing one or add a comment or something.  A new record is only created if your duplicate check does not find any matches.

    Feel free to get in touch if your interested in hiring someone to set this up for you! 


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