BILLING HELP

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Andrea Williams

• June 03, 2019 18:32

I have been trying to get in contact with Podio support for a week. We are about to get our Podio account closed as the bill hasn't been paid. The person that was in charge of that left the company and we have no way to log in to pay the bill. Can someone please contact me ASAP so we can pay our bill?

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  Brenton

  • June 04, 2019 15:06

  Hi Andrea,

  After checking, I see where a member of the Podio support team is assisting you with your Billing request. We'll continue assisting you with the request from your private support ticket.

  //Brenton - Podio

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  Joshua Babu

  • October 28, 2020 17:11

  Our account is blocked because because of non payment from August 14th. I have tried changing the credit card but the new card is not picking up as the default card even though it has successfully authenticated. Can someone from Podio help us resolve this problem.

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  Ingo Walterscheid

  • February 10, 2021 01:36

  Our account is also blocked - our credit card had to be re-connected - now the payment is done, but we do not have access to our data. Can somebody help us out!?

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  Darshan Swamy

  • February 10, 2021 13:23

  Hi Ingo,

   

  I apologize for the inconvenience caused, However, I would like to inform you that one of our representatives will get in touch with you as per the ticket submitted by you today:)

   

  Thank you,

  Darshan//Podio

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