Why is it taking so long for someone to help me with upgrading my account?

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3 comments

  • Anna Giller

    Same thing for me - very concerning as they dropped the news regarding free accounts right before the Holidays and then go silent. 

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  • David

    I've had the same problem.  Very disturbing since they have basically said we can't access out accounts unless we pay.  I'm literally begging them to take money (having technical difficulties upgrading) and have received ZERO response.

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  • Allan Valverde

    Hello,

    I am sorry for the inconvenience, in these cases, the best way is to open a support ticket https://help.podio.com/hc/en-us, in case you have not done.

     

    Thanks a lot!

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