Appear.in Video Chat No Longer Works Effective Oct 1st

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Jesus Perez

• October 24, 2018 17:46

Appear.in has changed their process and now video chat no longer works intuitively inside Podio. Are there plans to fix this or integrate with them? Any workarounds?

Here is their official Oct 1st announcement:

https://appearin.helpscoutdocs.com/article/249-room-doesnt-exist

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• Official comment

  

  Sara Høeg Højlund-Rasmussen

  • October 25, 2018 19:46
  • Edited

  Hi Jesus,

  We have been in contact with appear.in and unfortunately they no longer support the API calls we need to make this integration work.

  We are looking into replacing the video feature in Podio with another provider in the future. Would be interested to hear if you know another video chat solution that you would like to see us integrate with?

  The recommendation currently from appear.in is to create an account and room, and then paste the direct link in the meeting subject or the meeting description. You can create a FREE account at https://appear.in/user/signup, and if you want to upgrade to PRO we have received the coupon code PODIO - this will give you 50% discount for 2 months.

  Thanks for letting us know.

  Cheers,
  Sara - Podio

   

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  Jesus Perez

  • October 25, 2018 20:04

  Thanks for the quick response Sara! We signed up and reserved a room name and we're simply using that room to meet for now.

  Maybe Podio can add a feature in the Account settings area where we can paste one Appear.in room name that is used across all those video chat buttons? Or maybe inside an App or Workspace we can paste that room link?

  We use GoToMeeting for more important meetings but Appear.in is ideal for quick, impromptu meetings.

  Google Hangouts are also a possibility granted the hangouts need to launch privately.

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  Marcelo Cecin

  • January 21, 2019 10:41

  hi Sara, is there any prevision to Podio work together with appear.in like real time Trello collaboration ? Thank you.

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  Sara Høeg Højlund-Rasmussen

  • February 08, 2019 13:13

  Hi everyone,

  We have fixed the link from inside Podio so the chat video option simply redirect to https://appear.in/ - in this way it should allow you to sign in to free room - or directly enter the paid rooms you might have.

  //Sara - Podio

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  Ryan Vickerman

  • March 19, 2020 22:21

  I don't recall this being officially announced on the Podio side. Not a good look.

  Sooooooo...no plans to replace it? Google Hangouts integration would be neato. 

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  Marcelo Cecin

  • March 23, 2020 13:38

  Multi-platform open-source video conferencing: https://jitsi.org

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  Timothy Worster

  • August 26, 2021 17:31

  You should remove Appearin as an API plug-in in services. Since the makers of GoTo Meeting (Citrix) bought Podio I don't understand why you all haven't integrated Goto meeting or some other service in the video chat function. Due to Podio's lack of development of their chat function I have to use Microsoft Teams to supplement. Podio had so much potential, feels like a forgotten product sometimes, disheartening. At least we have Citrix Workflow Automation (Globiflow), the functionality of that API makes up for other ways Podio lacks. Well, there is my rant for the day. ✌

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