What is happening with support?

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Leanne Coopman

• September 11, 2018 00:19

I've seen many people have already advised they are waiting for replys on tickets? I have many that have not been answered. Please explain policy and what changes have happened? What is your KPI on this?

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  Kelley Markoff

  • September 11, 2018 14:23

  Hi Leanne,

  Thanks for reaching out! We are happy to report that Podio tickets are back on track and you should all be receiving more prompt response times. 

  It looks like Mohammed has answered your tickets as recently as this morning. Are you not receiving his emails? 

  /Kelley - Podio

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