how to decrese number of users

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RAUL GONZALEZ

• March 08, 2021 17:37

hello, i have 8 users on my account ( paid annually ) and need to have only two, is there a way to decrease the number of users to only pay for two annually? 

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  Dana P

  • March 11, 2021 12:46

  Hi Raul,

  Great question! 

  When on a fixed contract, you are paying for seats (licenses) which you can use to fill in with members. If you need to reduce the number of seats, you will first need to free up that license by removing that member in the User Management tool.

  https://help.podio.com/hc/en-us/articles/201019828-User-Management

  Once removed, you can then visit your billing page and reduce the number of seats. To access billing, click on your Silhouette icon located in the upper right hand corner and choose "Billing" from the choices. In that billing page tab, you can "Edit" your seats.

  https://help.podio.com/hc/en-us/articles/201019858-View-and-edit-your-paid-plan

   

  If you need any help, please contact us here https://support.citrix.com/cscase#/podio to create a support case with us.

  Best.,

  Dana - Podio

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  Mason Mett

  • March 16, 2021 03:54
  • Edited

  Is this data available via the API in any way? I think it'd be neat to build a scraper and graph the number of users online in a bunch of big subreddits for a week or two.

  FaceTime PC

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  Dana P

  • March 16, 2021 18:17

  Hi Mason Mett

  That I am not so sure about, however, you may be able to find a reference in our development guide.

  When you have a moment, take a look here - https://developers.podio.com/

  Best,

  Dana - Podio

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  Abhinandan Poll

  • March 20, 2021 02:58

  Hey dear, Is this data available via the API in any way? I think it'd be neat to build a scraper and graph the number of users online in a bunch of big subreddits for a week or two.

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  Dana P

  • March 23, 2021 11:17

  Hi Abhinandan,

  While support doesn't work a lot in with the API, doing some research in our forums, I was able to find this reference. 

  https://help.podio.com/hc/en-us/community/posts/200513778-API-to-track-when-if-members-of-a-workspace-was-online

  There Casper speaks to using the Get Contact reference to pull in data. Not sure if this is something that would be helpful, but you can see that in our API documentation here - https://developers.podio.com/doc/contacts/get-contacts-22400

  Best,

  Dana - Podio

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  ijazahmadmarkaz

  • February 06, 2022 06:53

  You can then visit your billing page and reduce the number of seats. To access billing, click on your Silhouette icon located in the upper right hand corner and choose "Billing" from the choices. In that billing page tab, you can "Edit" your seats.

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  Terri Moxon

  • February 09, 2023 09:26

  Hey everyone, Is there any way to access this data using the API? Building a scraper to track user activity across a handful of popular subreddits for a week or two seems interesting to me.

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