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7 comments

  • Jenna Waites

    IT Administrator Did you ever figure this one out. I have this issue to and it is extremely frustrating. 

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  • IT Administrator

    we made ourselves  a work around. 

    we added a button to our navigation bar that if hit clears the entries at the top back to only the item itself. So we click that then click refresh and it works. 

    here is an example button that you might add name it whatever you like. 

    var clear = '[clear](' + url + ')';

     

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  • Pete Cuff

    FWIW you need to remove the text after the # that will be added to the URL when you reload: https://screencast-o-matic.com/i/crQQlgVQHoD

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  • IT Administrator

    exactly, that is what the clear var does so its click click done instead of manually editing the link each time to clear it then click

     

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  • Jenna Waites

    Thanks Pete Cuff; the link to your video was blank; do you still have that available?

    I know the text needs to be deleted that is just a pain to train a team of non-tech savvy people to do that manually every time they want to refresh the page. Did you find an automatic way to do it?

     

    IT Administrator that is a GREAT idea! Unfortunately when I implemented it, the URL changes, but it doesn't actually reload/refresh the page. Is it supposed to or does it simply change the link so then you can reload the page without deleting the field data?

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  • Jenna Waites

    Thanks IT Administrator. I appreciate it!

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  • IT Administrator

    Jenna , yes it just clears it for you it does not actually refresh the page. Though I now wonder if I can get that part added to it too lol. 

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