Podio token authetication failure
Hi - We are an end user using an online web portal managed by a vendor and driven by Podio/Globiflow. Our transactions are failing from the site and the developer says that they are getting authentication failure when the token is requested. The error message
statusCode: 504,
statusMessage: 'Gateway Time-out'
-
Are you using webhooks? If so, make sure that the online web portal posts to the workflow-automation.podio.com domain, not globiflow.com
If your web portal doesn't request redirects you can get failures like the one you describe
https://help.podio.com/hc/en-us/community/posts/360009772599
-
Thanks Bill. I will have the developer check that. And yes we do use webhooks. But would a failure resulting from such a scenario always happen? Because in our cases, some transactions are going through while others are not. Anyway, let me see what feedback my developer might have on this.
-
Developer noted that the error is now changed from 504 to 503 - Service temporarily unavailable. Here is the GIF file for a podio authentication transaction first being successful and then failing, returning the 503 error. I wanted to post the wmv file but it was greater than 2MB. But hope this would help.
Please sign in to leave a comment.
Comments
5 comments