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Angela Harbinson

• July 03, 2020 05:21

Hi, 

I am a Podio Partner who is getting very frustrated by the lack of response from the Podio team. I have sent messages to the support and my Podio contact and neither has replied in over 2.5 weeks.

My client has been an existing user of Podio for a number of years with hundreds of users. They are wanting to up their membership value quite significantly with the work we are doing for them yet neither my client nor I am getting a response.

Can you please reply?

Thanks
Angela

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  Bill Carovano

  • July 13, 2020 16:41

  Angela

  Have you received a response on this?

  Regards,

  Bill

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  Angela Harbinson

  • July 13, 2020 20:44

  Hi Bill,

  I have tried quite a few channels to get some responses.

  Is it possible to line up a time for a call?

  We are pushing on over a month on this now.

  Thanks
  Angela

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  Brenton

  • July 14, 2020 15:35

  Hi Angela,
  
  We're currently in contact with your client and will have the upgrade request completed today. Also, I do apologize for the inconveniences you and your client have encountered.

  Thanks,

  //Brenton - Podio

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