Addresses Importing Backwards

Not planned

Comments

12 comments

  • Official comment

    This is a known limitation and bug related to how we are using Google's API for the location/map field. No current plans on fixing it as the current solution would require us to significantly increase the costs of using the Google API.

    We might be able to address this for paid accounts in the future if we see enough demand from the userbase. I will move this report to the "feature request" section to track votes.

    Thanks a lot for reporting and sharing your feedback!

    //Sara - Podio

     

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  • Rainer Grabowski

    Yes, there seems to be a bug in the excel import for address fields. It doesn't happen all the time (I've imported 2k addresses and they are ok).  But the address fields also show no map for imported addresses and their parts ( Street, Zip etc.) are returned in a wrong order in calculation fields and in app table view.

    Please submit a support ticket (like I did), that makes this issue more urgent  https://help.podio.com/hc/en-us/requests/new

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  • Jacquelyn May

    Hi Christopher,

    We do have an open bug on this. I've made a note to update you here when we have a fix ready.

    /Jacquelyn - Podio 

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  • John Martien

    What is the status of this bug fix?

    I am experiencing this same bug 9 months later

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  • Jacquelyn May

    Hi John,

    No news to share on this one yet, we have been prioritizing bugs that affect a larger number of people. I've just asked our developers to take another look at this one and will be sure to update you here when we have a fix. Sorry for the wait! 

    /Jacquelyn - Podio

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  • Phong To

    Still happening for me, also going on for 2 years now.  Two different organizations.

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  • PHG Admin

    I'm having this issue too.  Which means I cannot import my prospects as I then have to go in and re-type each one manually in order to get the data corrected - So now I'm left with having to just enter them all manually (could be a few, could be a few thousand.) HELP!

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  • John Martien

    This problem is obviously not being addressed in the free version, my question is are the paid version users experiencing the same problem? This is a huge problem for anyone that is looking to import large number of records with addresses. It totally defeats the purpose of being able to do a import if you have to touch each and every record.

    I was told it was a random bug, but I have tried dozens of test imports and it does it every time. It shouldn't be that difficult to fix this problem so what is the hold up???

    At least provide an explanation as to why it can't be fixed and provide an alternative process or workaround   

    I will upgrade my instance if you can tell me that that will fix the problem.

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  • Phong To

    please, please, please fix this.

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  • Phong To

    fwiw, the issue only occurs if you upload the address into a multi-line address field, single line fields do not have the issue on imported addresses.  please fix this, seems like it should be easy.

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  • Richard Linden

    Looks like this bug still hasn’t been resolved - trying to import 2K addresses on the premium version for a client…

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  • Chad Urbshott

    I 10X this request!  I import numerous addresses per month and very frustrating that they are importing out of order, then having to manually fix them.

    I see the problem, which doesn't seem like a laborious repair.  Under the import excel window, when you match the fields, the fields in Podio import window are out of order - the same order they are displayed after the import:  City, Zip, State, Address.  

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