Accessing help by adding a simple comment to item. Ex: help@podio.com, help1231@podio.com etc.

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Adil Tuncer

• June 17, 2016 13:34

1. part: Arise of problem:

Since 2 days, many of my calculation fields don't update themselves. Pls note that, these fields are not dependent on dates. There is no current date functions inside. This is beginning to be annoying.! 

2. part: Search for solution:

As usual, I want to ask this situation to Podio support, but it is not easy to come here, to login, to write your problem deeply., etc.!

3. part: A proposal:

Why can't we achieve you just by adding a comment on the problematic item like "@ support@podio.com, or help12215@podio.com, etc." It will save our time very much. So, I will not have to take screenshot, copy and paste, describe my problem etc..

Result: We should arrive you more easily. 

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  Rainer Grabowski

  • June 17, 2016 14:01

  Great idea for some use cases. Would be like in Globiflow, where you can submit a ticket directly from the flow template so that they can see your flow structure.

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