Choose date format in web forms

We have an urgent problem with the dates in our web forms showing in US format on all our computers. Even when the browser language settings are set to English - UK and the PC time zone and location are set to UK. It is critical we resolve this issue as our clients are required to enter their date of birth for visa application processes and any confusion/mistakes will be detrimental to our projects. Selecting the date format using the pc or browser language settings is also flawed as many UK computers and browsers have default US language settings. We also need to provide help text to ensure the client enters their data correctly but cannot do so if the format may change between users.

I don't understand why there is not a simple way to resolve this problem? There should be a simple way to select the preferred date format within the app template or the web form generator.

Official comment

Sara Høeg Højlund-Rasmussen

April 28, 2016 11:31

Hey Anneka,

It sounds very strange if the webform is not following the language settings in the browser, this should be the default behaviour.

If you continue to see the error, please send a private support request with screenshot of browser language settings and webform and we can investigate further!

Thanks for sharing the product input.

/Sara - Podio

Lee Standell

April 21, 2016 06:49

Have you gone to your account settings and set your time zone to Europe/London?

Anneka France

April 21, 2016 08:22

Yes we've tried adjusting our language and timezone settings with no luck. We need a feature that allows us to choose how the date format appears in the webform not just in the Podio app.

Choose date format in web forms

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