User Pictures

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Anthony W Stefani

• November 10, 2015 13:01

We're pulling over user pictures into our application, and it seems that sometimes the user picture is sideways, or mis proportion when coming over. What's the recommended size? Are we missing a step to why it would be doing this?

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  Andreas Garnæs

  • November 10, 2015 13:05

  Hi Anthony,

  Can you elaborate on what you're seeing? How do you retrieve the image and can you provide an example of how it's sideways or not proportioned correctly?

  Thanks,
  Andreas

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  Anthony W Stefani

  • November 10, 2015 13:30

  From the response we get from the conversation, it gives me a thumbnail url. Imagine your current picture, but rotated 90 degrees -OR- the picture is coming up as the pixles being off

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  Andreas Garnæs

  • November 10, 2015 13:50

  Does that occur if you just stick the thumbnail url in a browser?

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  Anthony W Stefani

  • November 11, 2015 02:08

  In the thumbnail, it comes up correct. Just really big. I can't attach a picture to this but if you send me a chat message, I can send it to you. The code we are pulling is basic as well. I can send you a screen shot of it as well so show you what we are doing, but its straight forward it seems.

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  Casper Fabricius

  • November 12, 2015 14:26

  Anthony, are you using Windows when you see the rotated images? Because I often experience problems with that on Windows, not specific to Podio, but just that it doesn't seem good at reading the meta info about the image.

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