Podio import error

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Phong To

• August 20, 2015 13:15

Has anyone run across error when importing? no matter which app i try to import data to, it errors, ands says to try again? the error occurs right after mapping fields and going to next step. Import worked fine earlier, but now nothing works.

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  Marc Decroos

  • August 20, 2015 13:32

  We had it once I think and at the end it seemed that the XLS had somewhere wrong formatted data or empty fields or something like that. If I remember well we did a export to generate a Podio compliant file and did copy/paste the needed values in the right columns and then the import worked just fine ...maybe this helps ?

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  Phong To

  • August 20, 2015 14:29

  I thought so too, but i even tried exporting from the app and importing the same spreadsheet, still same error after the duplication handling screen. tried different login accounts, different apps, still same error.

  Thanks!

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  Rainer Grabowski

  • August 21, 2015 08:10

  Hi Phong,
  best way: submit a ticket to Podio support https://help.podio.com/hc/en-us/requests/new. They will help you .

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  Richard Worcester

  • May 05, 2022 00:15

  Yeah right. Days later after we are totally hosed. They don't support this app. You are on your own.

   

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