How do I use the API to unsubscribe a user from an item?

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Tom Urbanowicz

• August 03, 2015 21:43

Using the Ruby API, I need to unsubscribe a user from hundreds of items. However, I am receiving an error.

For the un*subscribe, this call is producing an error:
* Podio::Subscription.delete(301768399) **

• The user with id 1135842 does not have the right delete on subscription with id 301768399 (Podio::AuthorizationError) *

However, because I have the user's login credentials, I can successfully subscribe the user to an item, as in here:
** Podio::Subscription.create("item", 301768399) **

So....How does one remove a specific user's subscription to an item, without tampering with any other users' subscriptions who might be subscribed to that same item?

Thanks!

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  Stefan Ukena

  • August 04, 2015 08:38

  Hi Tom,

  I can only guess from your description, but when you try to unscubscribe the user, are you using a different user's credentials to make that call? Because only the user herself can unsubscribe. (You can basically think of it in terms of the Web GUI: you cannot unsubscribe another user. The API also doesn't let you do that.)

  Best,
  Stefan

  dieKollaborateure.com - Podio Training+Consulting+Development English & Deutsch

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  Tom Urbanowicz

  • August 04, 2015 16:56

  Stefan -
  I'm sorry; apparently I wasn't clear. I have the user's login and password which I am using to authenticate in the API. Here's the code snippet:
  c = Podio.client.authenticate_with_credentials('bogusemail@boguscompany.com', 'pass123')

  Again, I use the same authentication method to subscribe the user to the Podio item, I just can't unsubscribe the user. Does that help?

  I understand what you're saying about the API restrictions and the similarity to the Web GUI.

  Thanks for any follow up answer you could provide.

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  Stefan Ukena

  • August 05, 2015 09:04

  Hi Tom,

  sorry for not noticing earlier: I believe you are trying to use the wrong API method. You use Subscription.delete(), which expects a subscription_id, but you are supplying the item_id. So, you probably want to use Subscription.delete_by_reference() instead (where you can specify the ref_typ, i.e. "item" and then use the item_id). Here is a link to the API docs for this.

  Best,
  Stefan

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  Tom Urbanowicz

  • August 05, 2015 18:32

  Stefan - Thank you so much. It was that other call I needed. It works just fine now. Much appreciated.

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