14.07.2015 - Improved CRM on Podio with new phone and email field
Today we've released a new phone and email field in Podio to give you a better way to communicate with clients and contacts directly from Podio.
These fields allow multiple inputs so you can store several emails and phone numbers in one field and label them depending on their context (for example: Home, Work, Mobile).
Imagine you’re working on a potential lead in Podio. You have her number and now you want to call her. So click her number in Podio, and go right ahead – you’ll save time and the hassle of having to add a new number to your phone. Now, with an email or phone client installed on your device, for example Outlook for emails and Skype for calls, Podio will open this client and initiate the communication for you – just click on “Send Email” or “Call”.
Read more via our blog: http://blog.podio.com/2015/07/14/power-items-email-phone-fields/
Note:
Currently, the new email field cannot be used as a key when importing data to your apps from excel. We are looking into ways on how this could be done in the future. In the meantime, look if there could be other fields to use as key or use a single line text field.
The new fields are not supported for webforms yet but support will be added this fall.
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I'm having a lot of trouble integrating this into my calculation field, I just want to display the phone numbers entered.
This was how I had it before, @First Name + " " + @Last Name + " - " + @Phone + " - " + @Role
It sucks because no one at the NFP org I'm volunteering for has Javascript knowledge and it's not very accessible, if there is too much trouble with coding I'm worried we won't be able to continue using Podio and will have to go back to Excel :(
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Hi Brock,
In order to use the calculation field with full power you need a bit of javascript knowledge I'm afraid - if you need help with this we have plenty of Podio partners and users to assist via:
https://help.podio.com/hc/communities/public/topics/200101427-Calculations
https://podio.com/site/partners/find-a-partnerMake sure to check the phone type from the developer page in the app: "mobile|work|home|main|work_fax|private|fax|other" ( for available types s. -> Modify App -> Developer, and there under " Sample JSON value")
//Sara - Podio
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When I'm in Podio and a contact has an email address and I want to write to them, I see I can click the email address (which is hyperlinked to open my email client) and my email client opens a "new message" window for me to type an email message to that person (I use gmail to do this). However, this email window opens in the same window as Podio -- is not a "target=_"blank" link -- and so it effectively closes me out my Podio screen -- I can have both Podio and my email client open at the same time in order to toggle back and forth or see them at the same time. Thus, I have to reopen Podio again in another browser window so that I can, for example, remember that person's first name or job title, or some other piece of vital information that I am writing to them about. Then, once I send the email, my only option is to close the email window, which in effect closes me out of Podio and I have to log back in to Podio again. Am I doing something wrong? Why can't the linked email address open up a new window or a pop-up, keeping Podio open and visible in its own window/tab?
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Holding the Ctrl key (on a PC) as you click on the link will cause the link to open in a new tab on your browser which at least is a workaround. If you think that the hyperlink *should* be a new window link by default, you can log a feature request
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