Skype Click to Call Using a Calculations field
- grab a "Calculation" field
- you will make a reference to your "Phone" field so the "Calculation" formula looks like this: "<a href=tel://"+Phone+">Dial</a>"
yes, keep the quotes. chrome asks what app you'd like to use to launch that link (hint: select Skype). also, be sure to remove any characters(dashes, dots, etc) from the "Phone" field to avoid invalidating that concoction of an anchor tag.
"tel://123" or "skype://" will work but "tel:123" or "skype:123" will not. tinker away.
-
As a total ( . . . . that's TOTAL) newbie trying to set Podio up for the first time, I'm struggling with this! My VA tells me it's a great way to record the calls she's going to be making, so we can track them.
Sooooo - can someone "please" explain exactly (in simple, small, easy to understand steps) . . . how to get Skype working inside Podio?
I'm presuming a couple of things:
- You need to have administrative access (if that's relevant)
- You need to have the Phone app installed in your template.
- You need to have a Skype number with credit
- The Skype phone number replaces the "+Phone+" section in the code below
"<a href=\"skype:"+"+1"+Phone+"\">Dial</a>"
I'm assuming that's incorrect (as when I modify the template, drop the calculation field into the template, and add the code above into the Calculation field) . . . I get the following message:
"The calculation field must reference at least one other field. It cannot be entirely based on static data, such as strings or numbers."
Any help would be greatly appreciated - a link to a Podio (or other) video showing the exact steps would be even better.
Thanks
-
Hi Steve,
the error notification you get, cause haven't referenced another field and the calculation field needs a reference to another field. Here you'll find an introduction to calculation fields (look also into the PDF which is attached to that Help article).
If the phone number is in a phone field (I mean a real phone field where you see the phone icon behind the number, not a text field) and you've installed Skype just click the phone symbol. The phone symbol is a "callto" link (point on it with your mouse and look into the lower left corner of your browser, you'll see: callto:number). Maybe you'll get a notification which asks you if those links should be opened with Skype, click yes.
How the callto-links are handled is not a Podio issue, but depends on your (resp. on your VA's ) local settings in Skype and maybe in your OS (Windows, Mac, Linux). In the Podio template builder in the field settings for the phone field (click the litte triangle to open the settings) the calto-option must be selected (but callto is the default setting).
In other words: If you have your numbers in a real phone field you don't need to create the Skype-link in a calculation field. If you' them in a textfield, do this in the calculation field:var phone = @name of your phone field;
'<a href=\"skype:"+"+1"+Phone+"\">Dial</a>'Attention: Must be single quotation marks ' (not ") in the beginning and at the end. For var phone enter the @ followed by the name of the phone field, then a list pops up, select the field from the list (this will replace what you've entered by a the field name in a blue bar).
Rainer
rg@delos-consulting.com -
Rainer - thanks for taking the time to put that together. I'll check out the link and come back to this "when" I have further questions about getting this to work.
One other question which was prompted by your reply, if I've given my VA light user access, will she be able to use Skype from her PC if I get this working from my end? Or does she need to have Skype installed in her Podio account ?
Thanks
-
Hi Steve,
Skype and Podio are totally independent from the other, you can't "install Skype in your Podio account". Your VA must have Skype on her computer with the right settings (normally Skye has the right settings as default; if there are problems, you've to ask Skype support). That's all.
For your phone numbers use the phone field. When an item is created behind the phone number is a phone icon - click the icon and Skype should be startet.
Good luck :)
Rainer
rg@delos-consulting.com -
Quick question to Ranier: How about adding another dial number and a pause in the string? There should be no dashes, slashes, or commas in the string, correct? For eg: 1. Bring up Skype, 2. Dial +12223334444, 3. Pause for 10 seconds, 4. Dial 5556667777 5. Dial pause for 5 seconds before dialing extension 8888. How do we accomplish "the pause" process along the lines.... Thanks a lot for taking the time and being patient with all of us. Gus.
-
Hi Gus,
ask Skype :) . I'm not a frequent Skype user but as far as I know a pause option isn't available in Skype (seems there has been a workaround some times ago which doesn't work anymore):
https://community.skype.com/t5/Windows-archive/Add-a-pause-option-when-dialing/td-p/3967535
or
https://community.skype.com/t5/Other-features/DTMF-and-pause-characters/td-p/3652979Rainer
Please sign in to leave a comment.
Comments
9 comments