Assigning shared user profile to contact field ERROR

Follow

Andreas Huttenrauch

• May 13, 2015 15:50

I have an app with a contact field set to all users & share.
An item has been shared with an outside user and I have their profile ID.
However, when I try to update the item to set the contact field to the external user's profile ID, I get an error:
PodioForbiddenError: "The app with id 12312099 does not have the right view on profile with id 70323842"

I find this odd since the item has been shared with the user (and I can make the edit manually with my user).
Just the app can't make this edit.

Any work-arounds?

Cheers,
-Andreas

0

• 

  Tom Urbanowicz

  • January 23, 2017 21:47

  Andreas - Were you able to solve this?

  We have a similar issue... we have an item where an employee was listed in a contacts field. That employee is no longer with the company and so has been removed from all the workspaces. The former employee is still listed in some of the items where appropriate. However, for one of the fields, I need to add that user into the field. Naturally, this can't be accomplished through Podio, but I thought I could do it through the API if I know the Profile ID

  Here's the relevant code:
  Podio::Item.update(233637427, {:fields => {'deal-closer' => 143887576}}, 'silent' => 'true')

  Here's the response:
  The app with id 10215789 does not have the right view on profile with id 143887576

  Any thoughts?

  0

  Comment actions Permalink
• 

  Andreas Huttenrauch

  • January 23, 2017 21:56

  I don't remember if/how this was solved. In some cases though, using email address rather than id solves some issues. Not sure if that's the case here.

  0

  Comment actions Permalink

Please sign in to leave a comment.