Removing account references once a profile is removed from an organization

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Veronica Van

• February 19, 2015 15:03

Accounts still show up once an employee is removed from an organization (in contacts and in chats)

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  Charlie Lindstrom

  • February 23, 2015 15:50

  Hi Veronica,

  You can remove him/her from your contacts by clicking on Actions and here select 'Remove contact' in the drop down.
  Do you find it?

  /Charlie - Podio

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  Summer Coley-Ward

  • November 05, 2019 22:00

  I agree! This is nuts. I have every human that I’ve ever collaborated with since using Podio (several years now) showing up as Chat contacts. One of them got hacked and is spamming me via Podio Chat several times of day. Really interferes with work. I think it’s insane that we users don’t have more control over who can contact us/who shows up as a Chat Contact. 

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  Summer Coley-Ward

  • November 05, 2019 22:01

  And no, Charlie! Unfortunately, removing them from Podio Contacts did not remove them from Podio Chat Contacts - they are still there and are still able to message us. 

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  Marc Decroos

  • November 06, 2019 15:58

  Hi Summer, I just did some simulation and Removing first a person from organization and then removing from "Podio Connections" did exactly what Charlie explained 5 years ago.
  In my account off course the test-user is gone but also in the test-user he does not have anymore access to My account in chat ...when typing my name /...there is "no results" ...So what you see seems strange to me. If still a problem ..best thing to do is log a Support Ticket.

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