Creating item with reference to another item fails

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Christian Probst

• February 11, 2015 15:57

Hello guys,

I am fiddling with the API, and getting an error i don't really know how to handle.

I need to create a bunch of items that points to other items in other apps. When i try to create the items that needs to be linked, i get an error in danish saying: "Referencen til {Item title} i {App name} er ikke længere gyldig".

What is the cause of this error? I'm unsure how i can keep this reference valid as i am simply refering to it by its item ID.

På forhånd tak!

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  Christian Probst

  • February 12, 2015 14:35

  I'll elaborate the steps to reproduce this:

  1: GET all items from app1 (Filter items).
  2: POST new item to app2 with reference to an item in app1 (Add new item).
  3: I get the "Referencen til {Item title} i {App name} er ikke længere gyldig" error.

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  Andreas Haugstrup Pedersen

  • February 12, 2015 22:02

  Are you using the app_item_id (a small number) or the item_id (a very large number) when creating your new item? You need to be using the item_id

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  Christian Probst

  • February 13, 2015 10:13

  Just verified that I am using itemid.

  The error code clearly shows that it knows what item i am referencing, but complains that the reference is not valid.

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  Christian Probst

  • February 16, 2015 12:34

  If i use AppItemId, i get another error: "Feltet du refererer til er ugyldigt", so that's not the problem. I can completely document all of the requests that i am making to get this error, but i am not comfortable posting such information in a public forum.

  I asked our dedicated Podio contact for the best channel for getting API support. I was told that this was the place. If i am mistaken, please do tell me. If it is not possible to receive this kind of support, please do tell me. If you just need some time to have a look at the problem, please tell me so. I have colleagues that need a solution to this problem.

  I just need some kind of response from you so i am able to decide on what the best way to move forward is.

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  Christian Probst

  • February 18, 2015 12:05

  Found the answer here: https://help.podio.com/hc/communities/public/questions/200518488-Setting-app-reference-give-error-The-reference-to-XXXX-in-Customers-is-no-longer-valid-

  To summarize, the item that was being referenced did not belong to the correct app as dictated by the template. Before experiencing this error, i had cloned one of several apps to another workspace for testing and forgot to change what apps they were referencing.

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