Duplicated Webform Entries

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Paulo Cezar Pires

• December 09, 2014 23:57

I have a webform in Podio that is Generating dupicated, triplicated and even 4x entries.
My team has reported that when they are submitting the form it seems to be irresponsive.
When this happens, Later we verify that the exact same entry has been duplicated , triplicated or even more.

Has anyone faced such issue?

Thanks

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• Official comment

  

  Joseph Espinoza

  • December 10, 2014 01:00

  Hi Paulo,

  This issue is most often caused by submitters using an unsupported browser. Here's a list of browsers we support:

  https://help.podio.com/hc/en-us/articles/201018888-Web-browsers

  If they click the submit button only once, you should only see one item appear. It is when they continue to click submit when nothing happens, that multiple items are created.

  /Joseph – Podio

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  Stefan Falkboman

  • February 10, 2019 07:29

  Podio: Would it be possible for you to just fix this by just disabling the button for additional clicks on click, or any other way? We have duplicate content (most often 2-4 duplicates) in every app where users add data with your standard webform. This happens even on supported browsers.

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  Allan Valverde

  • February 27, 2019 17:39

  Hello Stefan,

   

  Thanks for writing to us.

  The best way is to open a Support ticket, so we can review this further.

  Best,

  Allan.

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