Error response of "Grants: Create grant"
I would like to let a regular user comment on item1 in workspace1，but the regular user is not in the workspace1 (something like sharing ,but I need sharing by code ),I suppose the API "Grants: Create grant" can authorize the regular user to do so . So I tried the function ,but got error response :"production.ERROR: PodioForbiddenError: "Must be at least light on user 67343316 to perform this operation" Request URL: http://api.podio.com/grant/item/152970870"
I would like to know if the reason is it's a regular user instead of light user to handle the API ? or I have not sufficient trust level(Since Andreas mentioned "
The solution is to contact firstname.lastname@example.org as the error message states :)
Certain operations are restricted because they contain potential for abuse and we want to be in contact with you before making them available." [https://help.podio.com/hc/communities/public/questions/200519088-Error-when-we-use-podio-create-grant?locale=en-us]) ?
How can I let a regular user who is not in workspace1 comment on item1 in workspace1 by coding ?
There are a few API operations that requires a manual upgrade of your API key. This is one of them. We handle those things via support so you can safely do what the error message says and contact support. Please provide:
The client id of the API key they are using
The email of the Podio user who owns that API key
The name(s) of the specific API call(s) where they are planning to use with the increased trust level
A detailed description of their integration and why they need the increased trust level.
Please note we only provide the increased trust level for partners and customers we know and trust. We will not provide 2nd level access for everyone. Certain operations are restricted because they contain potential for abuse and we want to be in contact with you before making them available.
//Sara - PodioComment actions
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