Automatically share with user who submitted through webform
I'm using webform for potential customers to submit RFQ through my website. Then another webform for customers to submit support requests.
It would be really helpful if, the item created by webform is automatically shared with the person who submitted it. This way, I can respond to the user through comment straightaway, instead of having to first share the page with the person, then post the comment. To the user, he/she actually receives at least two notification emails: one about the sharing, the other about my comment, which is silly and may put a lot of people off.
You can "easily" realise this with Globiflow....
As default webform are anonymous which is sometimes very handy so to make it "user-driven" we added a field (linked to APP with all our users ) where they select their name. In Globiflow we share the item with the contact-mail-address we find in the selected user-item.(get referenced items - share this item) And you canb do this on creation and/or on update.
We have the same scenario but are not using Globiflow due to the license model. With a large organization there are only very few who truly need the capabilities of Globiflow. Yet all users within the organization must be licensed so 200 users cost $1800/mo more which seems somewhat much. I'm sure there is another more cost-efficient solution.
It also feels like Podio has stopped adding functionalities since taking over globiflow and kind of saying: just upgrade to premium and you can do it.
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