Make task status clearer in emails

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Dan Bohea

• September 25, 2013 07:33

Problem:

Currently, the daily digest email makes any included tasks appear to be completed, irrespective of whether they are complete or not (see attached screen grab).

This is a problem for several reasons as I'm sure you realise:

1. I might act on an incomplete task as though it's complete.
2. If I'm aware of this issue, I'll now have to login to Podio to double check the true task status, effectively rendering this email notification entirely pointless.

Solution:

Either

a) Use an icon image that is actually representative of the task status (ticked/un-ticked).

or

b) Remove the icon that implies that the task is complete entirely.

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  Mariusz Bielawa

  • May 09, 2014 13:29

  I wholeheartedly agree, Dan. It's strange that there aren't any more posts about this. The digest email feature is very confusing at the moment as all tasks that were set as "due" appear in the email regardless whether they were complete or not. This way they all look as though they're still due.

  Personally, I would appreciate your solution "a" - an icon indicating status would be great. In fact, I would suggest dividing the digest into two sections of "DUE" and "COMPLETE" tasks.

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  Dan Bohea

  • May 09, 2014 13:32

  My solution is to bin Podio altogether as they seem to be too focussed on features I'm really not interested in and not that bothered about finishing off the features that they've already delivered (hint: editable comments).

  Bye bye Podio, hello Jira.

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  Mariusz Bielawa

  • May 09, 2014 13:42

  Interesting, Dan. I'll check out Jira as well, though I do hope Podio gets their act together on modifying previously released features. I have to say I love the way their interface looks and feels - let's hope the functionality and flexibility keeps up with the looks.

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  Dan Bohea

  • May 09, 2014 13:43

  Looks: yes
  Behaves: no way, it gets worse with each update

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