App reference by Unique ID

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Louis-Philippe Papillon

Hi,

I love the new unique ID feature for apps, but I think it would be useful when linking an item in an app that has an App Reference field, to show or at least be able to search by this unique ID field.

I have an item in app A that has a unique ID of STA0001, when I am in app B filling an App Reference field to app A, if I enter STA0001 no results are found.

This would make unique ID a whole lot more useful to make sure the items linked are the right ones.

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Comments

11 comments

Date Votes
  • Official comment
    Sara Høeg Højlund-Rasmussen

    Hey guys, a small update on the search for unique ID via app reference field: - it should work with the full id when searching in the reference field. If prefix, then you need to search for prefix + unique id.

    In case you experience problems on this, please let us know via a private support ticket.

    So the # tip is no longer valid :)

    //Sara - Podio

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  • Sara Høeg Højlund-Rasmussen

    Hey!

    That is already possible. If you want to use the unique ID in the app reference field, you can hit #[id] to find them. 

    //Sara - Podio

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  • Philip Pearson-Every Brown

    Hi Sara,

    I would love to use this as I am building a Support Knowledge base app that will link back to an Incident Ticket app that has a unique id on each ticket. I followed your steps above but nothing happens?

    Could you elaborate a bit further so I can follow step by step?

    Thanks!

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  • Philip Pearson-Every Brown

    That's interesting! I seem to be an Aston Martin :)

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  • Sara Høeg Højlund-Rasmussen

    Haha! If you like to change your Help Desk profile picture you can contact us in a private ticket for help: https://help.podio.com/tickets/new or via support@podio.com :)

    You should type # before the ID to have it show up? If it doesn't work it would also be great to let us know in a private ticket, maybe with a screenshots to show what is not working.

    //Sara - Podio

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  • Dan Stroehlein

    I am having the same issue, with utilizing the unique ID

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  • Sara Høeg Højlund-Rasmussen

    Please contact us in Support Dan? It should work if you check the comment above :)

    //Sara - Podio

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  • Joe McCall

    Sara - I don't think this is working anymore. I can't get the App Reference to work when searching for a Unique ID. I submitted a ticket. My problem is that I can't get the App I want to connect to show up in the drop down list.

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  • Sara Høeg Højlund-Rasmussen

    Hey Joe,

    We will get back to you in the ticket :) We'll need more info to investigate the case so this is the best channel to solve it!

    Thanks

    /Sara - Podio

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  • Adil Tuncer

    anyone can share a screen to see it. i could not use this feature, either.

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  • Sara Høeg Højlund-Rasmussen

    Hey Adil,

    Please let us know in a private support request via "Contact support" in the top right corner of the Help Centre and we can help you investigate :)

    //Sara - Podio

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