Error adding users to a space via the API.




  • Official comment
    Sara Høeg Højlund-Rasmussen

    There are a few API operations that requires a manual upgrade of your API key. This is one of them. We handle those things via support so you can safely do what the error message says and contact support. Please provide:
    The client id of the API key they are using
    The email of the Podio user who owns that API key
    The name(s) of the specific API call(s) where they are planning to use with the increased trust level
    A detailed description of their integration and why they need the increased trust level.

    Please note we only provide the increased trust level for partners and customers we know and trust. We will not provide 2nd level access for everyone. Certain operations are restricted because they contain potential for abuse and we want to be in contact with you before making them available.

    //Sara - Podio

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  • Casper Fabricius

    It means that it is a restricted API operation that external API developers are not allowed to use by default. Write a  ticket to and ask to get your API client trust level raised so you can use that operation.

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  • Shahil Sham

    Thanks a lot Casper, for pointing me in the right direction.

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