Confused by rate limit

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2 comments

  • Christian Holm

    Hi Sarah

    The authentication also counts towards the rate limit. You should however save your access and refresh token so you don't have to do authentication before each call.

    If you create a support ticket, I can increase your rate limit for you also.

    Christian

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  • MHT Portal

    That explains it. I am using app authentication and didn't realise that I could store the access & refresh tokens for that authentication method.

    No need to worry about increasing my rate limit - I am just having a one-off problem with initial setup and I have slowed down the updates so I don't hit the existing limits.

    You guys give great support!

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