Post

12 followers Follow
30
Avatar

How do I delete contacts?

I imported contacts from Gmail.  First problem: Podio imported multiple copies of every contact, between 2 and 4 copies each.  Second problem: there seems to be no way for me to delete these contacts or consolidate them.  Please help!  Thanks.

Adam Nyhan Answered

Please sign in to leave a comment.

27 comments

0
Avatar

I have a similar problem. All my tags got mashed together when the contacts were imported. (eg: the tag is "A, B, C" instead of three separate tags "A", "B", and "C".)

I need to delete them so I can get them in here correctly. The tags are absolutely critical to how we use the contacts.

Ruby Sinreich 0 votes
0
Avatar

I need a 'bulk' delete function too as a result of an import that went wrong.

David Parry 0 votes
0
Avatar

I incorrectly added the wrong email address for a contact, how do I delete it?

Anthony Spiteri 0 votes
0
Avatar

Hey Anthony and Jill,

The contact list in Podio is more a list of your virtual business cards. Podio will remember everyone you interacted with in this list. If you added workspace contacts you can delete and edit those from the workspace contacts section. There is no current way to edit or remove contacts from the top blue bar. We're considering how to solve this going forward. 

I'll make sure to keep you updated here.

//Sara - Podio

Sara Høeg Højlund-Rasmussen 0 votes
0
Avatar

this is a problem as one member left under a cloud and, every time one of us creates a message, it's unpleasant to have to see that person's name as one of the potential recipients, even though they have been removed from the network. The persistent reminder is not great for morale. A fix in the near future would be greatly appreciated.

Rupert Whitaker 0 votes
0
Avatar

Nor is it great for security. I would also like to remove an employee from the network who has departed the organization. I find it frustrating that removing a contact is not an option via any menu. Thank you.

Shannon K. McDonough 0 votes
0
Avatar

This is very important. I almost sent out sensitive information to an outsider.

Mariangela de Lorenzo 0 votes
0
Avatar

this high-priority feature, not addressed (or at least effectively communicated with a planned release date) is concerning.

Mike O 0 votes
0
Avatar

totally agree Mike, I'm no software developer but it seems like a rather trivial update and yet such an important one for us users.

Anthony Spiteri 0 votes
0
Avatar

more concerning is the damning and detrimental effect these unmanaged threads have on the image of the project, the company and on its partner/sponsor/(owner?), Citrix, of whom I am an enterprise customer.

making matters worse, this is the *official* forum, not an ad-hoc list of trolls and flamers.

perhaps podio team is working on a more comprehensive bulk UPDATE feature, which would indeed take more dev.?

Mike O 0 votes
0
Avatar

@Mike, I'm not sure I fully understand the gist of your post, but I value Podio's open approach to feedback as I feel there is too much 'management' (i.e., suppression) of users' feedback generally in our era. Anything that is critical of Apple, for instance, is considered a 'rant'. Podio's approach is refreshing and one of the several reasons I value their work. I don't think that a squeaky-clean corporate image is credible these days by critically-minded viewers and, in the presence of experience to the contrary of the image, it simply engenders distrust. Podio's apparent integrity of approach, warts and all, is a valuable model.

Meanwhile, it does require imagining the larger picture and coping with frustrations, such as this, which are indeed irritating. I hope Podio prioritises this particular update.

Rupert Whitaker 0 votes
0
Avatar

Appreciate your thoughts Rupert, this is exactly what we're hoping to be. Open.

//Sara - Podio

Sara Høeg Højlund-Rasmussen 0 votes
0
Avatar

Hi, I am trying to add a secondary email addresses (@gmail.com ) to several employees, the problem is that I initially had created external contacts associated with these addresses. and now I can not add them to employees that have (@mycompany.com) email.

Any workaround you can suggest until you add the "delete contacts" option?

Marc Rapoport 0 votes
0
Avatar

Ladies and Gentlemen,

 I am quite new and just at the start I added accidentally a wrong person. If I understand the discussion here well, there is no chance to delete this person from my account? Do I have to close the entire account and open a new one? And this problem persists at least since  Sep. 2012?

Thanks a lot,

Bernd 

Sirius Beta Ltd. 0 votes
0
Avatar

I was experimenting to see if I could add a Google resource calendar (with auto-accept invitations).  I added the email for that calendar, but it doesn't appear to recognize Podio invitations.  Now I have two problems -- I can't edit the email to add a name to the calendar email -- and I can't seem to delete the email from my contact list to clean it up 

David Ritsher 0 votes
0
Avatar

Hey all,

We've just released the possibility of removing contacts from the main contact list in Podio. I know you have been asking for the option so I thought I would let you know.

You can now remove the contact if you no longer share a workspace with the person. Click on the contact you want to remove in your global contact list (personal list in top blue bar), then choose "remove contact".

Thanks for your patience.

Cheers, 

Sara

Sara Høeg Højlund-Rasmussen 0 votes
0
Avatar

Hi Sara, great that this is settled now. Just tried this but got an error message  "is still part of the employee network" and I cannot remove him from there - so for me it does not work. This is for me essential because in the very beginning I added a wrong person which can be dangerous to be kept - and I cannot go on testing before this is solved.

I feel a bit bound by not being able to correct a wrong activity. What can I do ?

Please advise,

Bernd

Sirius Beta Ltd. 0 votes
0
Avatar

Glad to hear you like it! Thanks for helping us improve this :)

@Bernd, please let us know in a private support ticket and we can assist. You can just mark it att. Sara 

//Sara - Podio

Sara Høeg Højlund-Rasmussen 0 votes
0
Avatar

Hi Sara,

  We created a mass import of contacts, which show as deleted in our contact manager in the top blue bar.  However, when we click to create a new card it still shows all of the deleted contacts.  How can we remove those?  

Thanks!!

Grant Stern 0 votes
0
Avatar

Hey Grant

Please create a private support request using "submit a request" in the top right corner of the Help Centre and we can assist you without notifying this entire thread of people. Would also be great if you can share a few screenshots of the problem.

//Sara - Podio

Sara Høeg Højlund-Rasmussen 0 votes
0
Avatar

Actually, the issue was Workspace Contacts, which we finally solved by adding a Widget to our Activity page listing those contacts. Once we accessed the list deleting was easy.

Grant Stern 0 votes