How do I delete contacts?

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27 comments

  • Ruby Sinreich

    I have a similar problem. All my tags got mashed together when the contacts were imported. (eg: the tag is "A, B, C" instead of three separate tags "A", "B", and "C".)

    I need to delete them so I can get them in here correctly. The tags are absolutely critical to how we use the contacts.

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  • Ruby Sinreich

    Hey, I found this page where I can apparently delete the whole imported group: https://podio.com/settings/connections

    This should help with Adam's question as well.

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  • David Parry

    I need a 'bulk' delete function too as a result of an import that went wrong.

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  • Anthony Spiteri

    I incorrectly added the wrong email address for a contact, how do I delete it?

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  • Jill Fox

    Same problem as Anthony. Added an incorrect email address by accident!

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  • Sara Høeg Højlund-Rasmussen

    Hey Anthony and Jill,

    The contact list in Podio is more a list of your virtual business cards. Podio will remember everyone you interacted with in this list. If you added workspace contacts you can delete and edit those from the workspace contacts section. There is no current way to edit or remove contacts from the top blue bar. We're considering how to solve this going forward. 

    I'll make sure to keep you updated here.

    //Sara - Podio

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  • Rupert Whitaker

    this is a problem as one member left under a cloud and, every time one of us creates a message, it's unpleasant to have to see that person's name as one of the potential recipients, even though they have been removed from the network. The persistent reminder is not great for morale. A fix in the near future would be greatly appreciated.

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  • Shannon K. McDonough

    Nor is it great for security. I would also like to remove an employee from the network who has departed the organization. I find it frustrating that removing a contact is not an option via any menu. Thank you.

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  • Mariangela de Lorenzo

    This is very important. I almost sent out sensitive information to an outsider.

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  • Mike O

    this high-priority feature, not addressed (or at least effectively communicated with a planned release date) is concerning.

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  • Anthony Spiteri

    totally agree Mike, I'm no software developer but it seems like a rather trivial update and yet such an important one for us users.

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  • Mike O

    more concerning is the damning and detrimental effect these unmanaged threads have on the image of the project, the company and on its partner/sponsor/(owner?), Citrix, of whom I am an enterprise customer.

    making matters worse, this is the *official* forum, not an ad-hoc list of trolls and flamers.

    perhaps podio team is working on a more comprehensive bulk UPDATE feature, which would indeed take more dev.?

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  • Rupert Whitaker

    @Mike, I'm not sure I fully understand the gist of your post, but I value Podio's open approach to feedback as I feel there is too much 'management' (i.e., suppression) of users' feedback generally in our era. Anything that is critical of Apple, for instance, is considered a 'rant'. Podio's approach is refreshing and one of the several reasons I value their work. I don't think that a squeaky-clean corporate image is credible these days by critically-minded viewers and, in the presence of experience to the contrary of the image, it simply engenders distrust. Podio's apparent integrity of approach, warts and all, is a valuable model.

    Meanwhile, it does require imagining the larger picture and coping with frustrations, such as this, which are indeed irritating. I hope Podio prioritises this particular update.

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  • Sara Høeg Højlund-Rasmussen

    Appreciate your thoughts Rupert, this is exactly what we're hoping to be. Open.

    //Sara - Podio

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  • Marc Rapoport

    Hi, I am trying to add a secondary email addresses (@gmail.com ) to several employees, the problem is that I initially had created external contacts associated with these addresses. and now I can not add them to employees that have (@mycompany.com) email.

    Any workaround you can suggest until you add the "delete contacts" option?

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  • Jacquelyn May

    Hi Marc,

    If an account was already created for those email addresses, then they'd need to log in and delete the accounts before the email address can be added to their main accounts. Information on this here:

    https://help.podio.com/entries/21644311-deleting-your-account

    /Jacquelyn - Podio

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  • Sirius Beta Ltd.

    Ladies and Gentlemen,

     I am quite new and just at the start I added accidentally a wrong person. If I understand the discussion here well, there is no chance to delete this person from my account? Do I have to close the entire account and open a new one? And this problem persists at least since  Sep. 2012?

    Thanks a lot,

    Bernd 

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  • David Ritsher

    I was experimenting to see if I could add a Google resource calendar (with auto-accept invitations).  I added the email for that calendar, but it doesn't appear to recognize Podio invitations.  Now I have two problems -- I can't edit the email to add a name to the calendar email -- and I can't seem to delete the email from my contact list to clean it up 

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  • Patrick Tsai

    i think this functionality is necessary. 

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  • Sara Høeg Højlund-Rasmussen

    Hey all,

    We've just released the possibility of removing contacts from the main contact list in Podio. I know you have been asking for the option so I thought I would let you know.

    You can now remove the contact if you no longer share a workspace with the person. Click on the contact you want to remove in your global contact list (personal list in top blue bar), then choose "remove contact".

    Thanks for your patience.

    Cheers, 

    Sara

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  • Sirius Beta Ltd.

    Hi Sara, great that this is settled now. Just tried this but got an error message  "is still part of the employee network" and I cannot remove him from there - so for me it does not work. This is for me essential because in the very beginning I added a wrong person which can be dangerous to be kept - and I cannot go on testing before this is solved.

    I feel a bit bound by not being able to correct a wrong activity. What can I do ?

    Please advise,

    Bernd

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  • Patrick Tsai

    Thank you Sara, this is great!

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  • Rupert Whitaker

    Great to see this solved. Thank you! 

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  • Sara Høeg Højlund-Rasmussen

    Glad to hear you like it! Thanks for helping us improve this :)

    @Bernd, please let us know in a private support ticket and we can assist. You can just mark it att. Sara 

    //Sara - Podio

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  • Grant Stern

    Hi Sara,

      We created a mass import of contacts, which show as deleted in our contact manager in the top blue bar.  However, when we click to create a new card it still shows all of the deleted contacts.  How can we remove those?  

    Thanks!!

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  • Sara Høeg Højlund-Rasmussen

    Hey Grant

    Please create a private support request using "submit a request" in the top right corner of the Help Centre and we can assist you without notifying this entire thread of people. Would also be great if you can share a few screenshots of the problem.

    //Sara - Podio

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  • Grant Stern

    Actually, the issue was Workspace Contacts, which we finally solved by adding a Widget to our Activity page listing those contacts. Once we accessed the list deleting was easy.

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