webform timezone issues

I've encountered an issue with timezones in webforms.

I've created a leave request app with a webform for staff members to post their applications. When I post an application with my android mobile, the submitted dates and times display as expected in the app. However one of my team uses an iphone and when she posts the form, the dates shown in the app don't match what she entered into the form.

It appears as though she's posting in UTC but I don't understand why that would be as I've checked her location settings and they are set to the correct local timezone (Melbourne, Australia), ie matching the location settings on my android phone.

I've read through a number of other posts on here with timezone issues but I couldn't find one that explained why a web form would behave differently for two people with the same location set...

Any thoughts how I may solve this?

William Paulino

May 02, 2017 15:28

Has this issue been resolved or redirected someplace else? We've been experiencing some time discrepancies at our company lately too. I believe the posts in other boards are more than 2-3 years old?

Glenn Huther

May 03, 2017 00:45

Hey William. I've not seen any resolution mentioned and I've seen it occur as recently as 4 days ago. I'm just working around the issue by having an email sent to me that contains both UTC and adjusted dates. I can usually work out the one that makes sense.

Maybe it's worth posting a support ticket? Let me know if you have any luck :)

May 03, 2017 06:17

Yeah, we've experienced it recently too. I'll try and document the process that caused this issue and send a ticket (Hope someone gives a good solution). I'll post the results here if it can help.

Have a good one.

webform timezone issues

Comments

Didn't find what you were looking for?