the workspace does not open

Comments

8 comments

  • Leon Kamga

    I have this issue too.

    0
    Comment actions Permalink
  • ICT-LV Antonio

    Hi
    the problem persists only on this app even after hours of waiting.
    The mobile version, on the other hand, works properly.
    This occurred while removing an app that was no longer needed.
    workspace crashed and does not allow (with browser) to be used sending the usual message.

    Hi

    0
    Comment actions Permalink
  • Esteban Delgado

    Hello ICT-LV Antonio, Leon Kamga and Sake Leo, good day!

     

    Thank you for reporting this issue with the Workspace. You are correct Antonio, this was a known issue that impacted Podio the first 2 weeks of May. For some reason when an App was either deleted or cloned, this created a cache issue with the Workspace, resulting in the whole Workspace crashing with no accesses to it.

    Podio Engineering deployed a fix this weekend and now, you should not experience this issue anymore. If you do, please create a Podio case with the link of the Workspace, for us to troubleshoot it.

    - Create Podio case: https://support.citrix.com/cscase/ams#/podio

     

    Thanks,

    Esteban Delgado - Podio Support

    0
    Comment actions Permalink
  • Boone Kylan

    I am also suffering with this issue. Need help urgent much appreciated
    Regards

    0
    Comment actions Permalink
  • VivienneEsme

    Have you tried refreshing page experience?

    0
    Comment actions Permalink
  • Amelia45
      • Ensure that the software or application you use for your digital workspace is up to date. Developers often release updates to address bugs and improve performance.
    1.  
    0
    Comment actions Permalink
  • Sam Curran

    Urgent help needed for my ongoing issue, your assistance would be greatly appreciated.

     
    0
    Comment actions Permalink
  • Grant Elliot

    Experiencing the same issue, urgent help appreciated.

    0
    Comment actions Permalink

Please sign in to leave a comment.

Powered by Zendesk