In Podio we have different types of admin roles and member roles in workspaces and in organizations.
We have two types of admins: the workspace admin and the organization admin.
We also have contract owners.
Workspace admin
Being an administrator in an organization does not automatically make you an admin in all workspaces. You need to create the workspace yourself to be the admin, or ask a colleague to promote you to an admin in a specific workspace.
When you're an administrator of a workspace, you can change any member's role in the workspace. Click on the Wrench icon on top of your workspace activity stream, then choose Manage Members.
The roles are:
- Light user (Plus and Premium only)
- Regular user
- Workspace Administrator user
Here is a summary of the actions that users can perform with the different of user roles.
| Action | Space admin | Regular user | Light user (Plus and Premium) |
|---|---|---|---|
| See all activity | Yes | Yes | Yes |
| Use all apps (add and edit items, or upload files) | Yes | Yes | Yes |
| Write comments | Yes | Yes | Yes |
| Create tasks | Yes | Yes | Yes |
| Create a new organization | Yes | Yes | Yes |
| Write messages to everyone | Yes | Yes | Yes |
| Create new apps | Yes | Yes | |
| Add apps from the App Market | Yes | Yes | |
| Invite people to workspaces | Yes | Yes | |
| Delete others' app items (if the user is creator of the app) |
Yes | Yes | |
| Export an app to Excel | Yes | Yes | |
|
Create tiles & reports |
Yes | Yes | |
| Publish apps to the App Market | Yes | ||
| Modify or delete others' apps and workflows | Yes | ||
| Delete others' app items | Yes | ||
| Reorder apps in a workspace | Yes | ||
| Change user permissions | Yes | ||
| Change space settings | Yes |
Guest
Guests are users that have been invited to selected items using the share single item tool. They can edit and comment on these specific items, but cannot see anything else within the workspace, such as the full list of members, other information in the app, or other apps in the same workspace.
Note: Guest users are considered free users on Podio subscription plans.
Organization admin (Upgraded organizations only)
In an upgraded organization, the organization admin has access to the User Management tool, and can decide and lock down the organization name and URL via the organization settings.
The User Management tool is a great feature. It's included in Podio Plus and Podio Premium.
Contract Owner (Upgraded organizations only)
In an upgraded organization, the contract owner is the user who upgraded the organization. This user must be an Employee user in the organization and belong to at least one workspace.
In order to change the contract owner, please contact Podio Support with your request. The contract owner is the only user who has access to the Billing details and access to change the plan type, number of users, or cancel the plan. The Contract Owner has the ability to add a "billing email (if you need invoice copies)" under "Billing details" so another user within the company can also receive copies of invoices. We recommend only adding another email address here if you need invoices to go to your billing or finance department.